Privacy Policy

1. Information We Collect

We collect personal information that you provide to us, including your name, email address, phone number, date of birth, and medical history relevant to your treatments. We also collect information about your appointments and treatment preferences.

2. How We Use Your Information

Your information is used to: manage your appointments and treatments; communicate with you about your bookings; send appointment reminders and follow-up care instructions; comply with our legal and regulatory obligations; and improve our services.

3. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. All data is encrypted in transit and at rest.

4. Your Rights

Under GDPR, you have the right to: access your personal data; rectify inaccurate data; request erasure of your data; restrict processing; data portability; and object to processing. To exercise these rights, contact us at info@urbanskinclinic.co.uk.

5. Data Retention

We retain your personal data for as long as necessary to fulfil the purposes for which it was collected, including satisfying legal, regulatory, and reporting requirements. Medical records are retained for a minimum of 8 years.

6. Contact

For privacy-related enquiries, please contact:
Email: info@urbanskinclinic.co.uk
Phone: +44 7424 552979